Terms and Conditions for LuxeGlowCandles

Effective Date: January 17, 2025

Welcome to LuxeGlowCandles! These Terms and Conditions govern your use of our website luxeglowcandles.com and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully.

If you do not agree with any part of these Terms and Conditions, please do not use our website.

1. Acceptance of Terms

By accessing or using the services provided by LuxeGlowCandles, including purchasing products from our website, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy, Refund and Returns Policy, and any other applicable policies. These documents collectively constitute a legal agreement between you and LuxeGlowCandles.

2. Product Information and Availability

We strive to provide accurate descriptions, pricing, and availability of products on our website. However, we do not guarantee that all information is accurate, complete, or error-free. Product availability is subject to change, and we reserve the right to modify or discontinue any products at any time without prior notice.

In the event a product is unavailable after you place an order, we will notify you and offer alternative solutions, such as a backorder, exchange, or full refund.

3. Pricing and Payment

All prices displayed on our website are in U.S. Dollars (USD). Prices are subject to change without notice. The price of the product, including shipping and applicable sales tax, will be clearly displayed at checkout.

We accept various payment methods, including credit/debit cards, PayPal, Apple Pay, and Google Pay. All payments must be processed and cleared before your order is shipped. Payment is required in full at the time of purchase.

LuxeGlowCandles reserves the right to cancel or refuse any order if there is an issue with the payment or pricing discrepancies.

4. Order Processing and Shipping

Once you place an order with LuxeGlowCandles, we will process it and send you an order confirmation email. Orders are typically processed within 1-2 business days, but shipping times may vary depending on your location and the shipping method selected.

Shipping fees will be calculated during checkout based on the selected shipping method and destination. LuxeGlowCandles offers free standard shipping on orders over $100 within the contiguous United States.

Note: We are not responsible for any delays in shipping or delivery due to factors outside of our control, including but not limited to weather, holidays, or carrier issues.

5. Cancellations and Modifications

Once an order is placed, it is processed immediately to ensure timely shipping. If you wish to cancel or modify an order, please contact us as soon as possible. While we will make every effort to accommodate your request, once an order has been shipped, it cannot be canceled or modified.

If you cancel an order before it has been shipped, you will receive a full refund to your original payment method.

6. Returns and Refunds

LuxeGlowCandles offers a return and refund policy for most products, as detailed in our Refund and Returns Policy. Please ensure that you follow the return process outlined in the Refund and Returns Policy for returns and refunds to be processed.

  • Eligibility: Items must be returned in their original condition and packaging, with all accessories and documentation.
  • Refund Processing: Refunds will be processed to the original payment method and typically take 7-10 business days to appear in your account.

Certain items, such as opened or used electronic devices, customized products, and clearance items, may not be eligible for return or refund. Please review the product pages for specific exclusions.

7. Warranty

Many products sold on LuxeGlowCandles may come with a manufacturer’s warranty. The terms of the warranty vary by manufacturer, and customers should refer to the product documentation for specific warranty information.

If you experience issues with a product covered by a warranty, please contact us, and we will assist you in resolving the matter.

8. Use of Website

By using our website, you agree to the following:

  • You will not use our website for any unlawful purpose or in any way that could damage, disable, or impair the functionality of the website.
  • You will not attempt to interfere with the website’s security features or violate any applicable laws.
  • You will not use any automated system, such as robots or data mining tools, to access or scrape our website.

9. Intellectual Property

All content, logos, trademarks, graphics, images, and text on the LuxeGlowCandles website are the property of LuxeGlowCandles or its licensors and are protected by copyright and intellectual property laws. You may not use, reproduce, distribute, or modify any of the content from our website without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, LuxeGlowCandles will not be held liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or the products purchased from us. This includes but is not limited to loss of profits, data, or business interruptions.

Our liability for any claims arising from a sale or purchase is limited to the purchase price of the product in question.

11. Indemnification

You agree to indemnify and hold LuxeGlowCandles, its employees, affiliates, and agents harmless from any claims, damages, liabilities, or expenses arising from your use of our website, your violation of these Terms and Conditions, or your infringement of any third-party rights.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information in accordance with the Privacy Policy.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Michigan, United States. Any disputes or claims arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts located in Michigan.

14. Changes to Terms and Conditions

LuxeGlowCandles reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated “Effective Date” at the top. Please review these Terms periodically to stay informed of any updates.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions or any other aspects of our website or services, please contact us: